Last updated October 1, 2024
This privacy policy applies to Solve Data Inc. and its affiliates worldwide (“company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at privacy@solvedata.io.
When you visit our website www.solve.io and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. In this policy, we explain what information we collect, how we use it and what rights you have in relation to it. Please read it carefully, as it is important. If you disagree with any terms in this policy, please discontinue use of our site and our services.
This privacy policy applies to all information collected through www.solve.io and other company websites ("Site"), as well as related services, sales, marketing or events (collectively referred to as the "Sites"). This policy does not cover information collected by third parties, such as our customers. You should refer to these third parties’ separate privacy policies to understand their practices.
In short, we collect personal information that you provide to us such as name, address, contact information, passwords and security data. This includes information you provide when registering on our Sites, requesting information about our products and services, or participating in activities on our Sites.
The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use. This may include:
Name and Contact Data. Name, email address, phone number, job title, company name and similar contact details.
Credentials. Passwords, password hints, and similar security information for authentication and account access.
All personal information that you provide to us must be true, complete. Please notify us of any changes.
In short, some information – such as IP address, browser and device characteristics – is collected automatically when you visit our websites.
We gather certain information automatically when you visit or use the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
In short, we may collect limited data from public databases, marketing partners, social media platforms, and other sources.
We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as LinkedIn), as well as from other third parties. Examples of the information we may receive from other sources include: social media profile information, page view information, contact information from business partners with which we operate co-branded events, services, marketing campaigns or joint offerings, search results and links, including paid listing (such as sponsored links).
In short, we process your information based on legitimate business interests, contractual obligations, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Sites for various business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests ("Business Purposes"), to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons"). We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
In short, we only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.
We only share and disclose your information in the following situations:
In short, we may use cookies and other tracking technologies to collect and store your information.
Cookies are small text files placed on your computer for record-keeping purposes. When you visit our Site, we may collect information from you automatically through cookies or similar technology. They are widely used to make website features work, operate more efficiently, or improve your experience on the Site. Cookies are also used to remember your preferences or personalize the content so that it is more relevant to you.
What types of cookies do we use and how do we use them?
We use cookies in a range of ways to improve your experience on our Site, including understanding how you use our Site. We use both session ID cookies and persistent cookies on our Site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time.
There are a number of different types of cookies, however, our website uses cookies for:
For further information about how to control cookies you may wish to visit www.allaboutcookies.org.
In short, we may transfer, store, and process your information in countries other than your own.
Our servers are located in the United States. If you are accessing our Sites from outside the United States, your information may be transferred to, stored, and processed by us in our facilities and by third parties with whom we may share your personal information (see "Disclosure of Your Information" above), in the United States, New Zealand and other countries.
If you are a resident in the European Economic Area, then these countries may not have data protection or other laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law. Such measures include implementing the European Commission's Standard Contractual Clauses for transfers of personal information between us and our third-party providers, which require all such recipients to protect personal information that they process from the EEA in accordance with European data protection laws. We have implemented similar appropriate safeguards with our third party service providers and partners.
In short, we are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our websites.
The Sites may contain links to other websites and services operated by third parties, such as social media platforms, advertising services and other websites and applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Sites. You should review the policies of such third parties and contact them directly to respond to your questions.
In short, we keep your information only as long as is necessary.
We retain your personal information as long as needed for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In short, through a system of organizational and technical security measures.
We use appropriate technical and organizational security measures to safeguard your data. However, we cannot guarantee complete security over the internet. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. Only access the services within a secure environment.
In short, we do not knowingly collect data from children under 18.
Our services are not directed at children under 18. By using the Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site. If we learn that we have collected personal information from minors, we will deactivate the account and take reasonable measures to promptly delete it. If you become aware of any data we have collected from minors, please contact us at privacy@solvedata.io.
In short, under this privacy policy and in some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
You have the right under this privacy policy, and by law in some regions (like the European Economic Area), to:
(i) Request access and obtain a copy of your personal information;
(ii) Request rectification or erasure / deletion;
(iii) Restrict the processing of your personal information; and
(iv) Data portability, if applicable.
In certain circumstances, you may also have the right to object to the processing of your personal information.
To make a request please use the contact email privacy@solvedata.io below. We will consider and act upon any request in accordance with applicable data protection laws.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: www.ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
How to manage cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. Please visit www.allaboutcookies.org to learn how to remove cookies from your browser. To opt out of being tracked by Google Analytics across all websites, visit www.tools.google.com/dlpage/gaoptout. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites.
Opting out of email marketing: You can unsubscribe from our marketing emails by clicking the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. You can also opt-out by contacting us using the contact information provided below.
In short, yes, California residents have specific rights regarding their personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits those who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
Since there is no uniform technological standard for “Do Not Track”, our Sites does not respond to browser “Do Not Track” signals. For more information, you may wish to visit www.allaboutdnt.com.
In short, yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this policy periodically. The updated version will be indicated by a “Last updated” date and change will be effective as soon as they are posted. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
If you have questions about this policy, email our Privacy Officer at privacy@solvedata.io
If you are a resident in the European Economic Area, the "data controller" of your personal information is Solve Data Inc.
For further inquiries, contact us at privacy@solvedata.io or contact us by post at:
601 W 26th St, 3rd Floor, STE 357, DPT#5024
New York, NY 10001-1101
USA
